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Johnson County experiencing phone system outage

A number of Johnson County Government offices are experiencing an outage affecting all of the Johnson County call centers. When people call in, they are put in a queue, but our staff agents are unable to login to their respective call center to retrieve the call.

This includes: 

  • Our main public phone number (913-715-5000)
  • Public Health, WIC Program
  • Transit
  • Treasurer, Motor Vehicle
  • Parks and Recreation District
  • Records and Tax
  • Mental health
  • Wastewater
  • Library
  • Human Services
  • Elections
  • Support Center
  • Court Trustee
  • Court Clerk
  • Helpdesk
  • Appraiser

Our team is working with DTI to resolve the problem and will provide an update as soon as it is resolved.