Business hours for our office are 8am-5pm Monday-Friday.
If you believe the incident requires immediate response outside of business hours, but is not life-threatening, report it by calling our 24-hour response service at (913) 715-6900 and following the prompts in the message.
If you believe the incident is life-threatening, please call 9-1-1.
If the incident involves a chemical or petroleum product spill, gasoline odors inside buildings, or natural gas odors, please call 9-1-1.
We can only respond to swimming pool complaints if the facility is located within Leawood, Lenexa, Merriam, Mission, Olathe, Prairie Village, Roeland Park, Shawnee, Spring Hill, Stilwell, and Westwood.
Note: No personal information will be released. If you choose not to enter your name please enter "No Name". Providing your contact information as well as an address where the incident occurred are required for us to respond to this complaint. Your information will not be shared.