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Health & Environment

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Frequent Questions

Air Quality

You will need to speak to Mike Boothe, our Air Quality Program Manager, regarding this matter. Please call (913) 715-6939.

Marriage/Divorce/Birth/Medical Records

If you would like a copy of your immunization records, call 913-826-1200 during normal business hours or send your request to MedicalRecords-DHE@jocogov.org.

To request a copy of your medical record, complete the Release of Information Authorization (English) or Autorización de Divulgación de Información (Español) form and return to the Medical Records Department at JCDHE. Read this form carefully and fill out ALL areas completely. If your form is incomplete, JCDHE will not be able to process your request. If you need help completing the form, call 913-826-1200 or send your request to MedicalRecords-DHE@jocogov.org. Fax your completed form to 913-826-1300 or mail to:

Johnson County Department of Health and Environment
11875 S. Sunset Drive, Suite 300
Olathe, KS 66061

The first 10 pages are free. If records are more than 10 pages, pages 11 up to 250 will be billed at the state per-page rate of $.63 per page (per K.S.A. 65-4971(b), thereafter $.45 per page plus $18.97 for shipping and handling. NOTE: Rates are subject to change with review of the Consumer Price Index. Turnaround time is usually 10 business days or less but can take up to 30 days.

Requests from insurance companies or law firms must include a signed release. A statement from the requester agreeing to pay for any charges incurred for the reproduction of the records is also required.

The Kansas Department of Health and Environment's Bureau of Vital Statistics can provide that information. Call (785) 296-1400 or visit http://www.kdheks.gov/vital/index.html.

Head Lice/Health Miscellaneous

Dispose of sharps (needles) in a puncture-proof or puncture-resistant container with a lid. An old paint can works well. After they are sealed in this type of container, they can be disposed of in your regular trash.

Call 913-826-1200 during regular business hours if you would like a copy of your immunization record or send your request to MedicalRecords-DHE@jocogov.org.

To request a copy of your medical record, complete the Release of Information Authorization (English) or Autorización de Divulgación de Información (Español) form and return to the Medical Records Department at JCDHE. Read this form carefully and fill out ALL areas completely. If your form is incomplete, JCDHE will not be able to process your request. If you need help completing the form, call 913-826-1200 or send your request to MedicalRecords-DHE@jocogov.org. Fax your completed form to 913-826-1300 or mail to:

Johnson County Department of Health and Environment
11875 S. Sunset Drive, Suite 300
Olathe, KS 66061

The first 10 pages are free. If records are more than 10 pages, pages 11 up to 250 will be billed at the state per-page rate of $.63 per page (per K.S.A. 65-4971(b), thereafter $.45 per page plus $18.97 for shipping and handling. NOTE: Rates are subject to change with review of the Consumer Price Index. Turnaround time is usually 10 business days or less but can take up to 30 days.

Requests from insurance companies or law firms must include a signed release. A statement from the requester agreeing to pay for any charges incurred for the reproduction of the records is also required.

We can only dispense birth control pills to women who have received an examination in our clinic.

Information about head lice and how to treat it is available from the Centers for Disease Control and Prevention (CDC).

The National Association of School Nurses offers tools and resources to help reduce the fear and stigma of head lice and help parents navigate treatment choices. English and Spanish versions available: http://www.nasn.org/ToolsResources/HeadLicePediculosisCapitis/LiceLessons

You can prevent tick bites and reduce your risk of tick-borne disease by following these tips from the Centers for Disease Control and Prevention (CDC).

Child Care

      No - since the pool is not emptied daily, it requires the use of chlorine and has a filtration system, the swimming pool regulations must be followed.

No, a copy of the FLSA (Fire Life Safety Agreement) no longer needs to be sent to KDHE, however, you still must post a new copy of the FLSA annually. 

You are required to call your local fire department to let them know you will continue providing child care in your home and they will tell you if another inspection is required.  

 

Babies shall sleep on their backs unless an exception is granted from KDHE.  Providers are required to have a safe sleep policy and two hours of training on safe sleep practices and SIDS. Call for sample policies and/or questions.

Play sand, pea gravel, some mulches, etc. Call JCDHE's Sanitarian at 913-477-8070 for more information. Make sure that you are using an approved product before you install it.

Look for or ask to see their license. The license must be posted if they are currently providing and/or accepting new children. Licenses will now have an expiration date; so look for the date to make sure it is current. You may also call the Child Care Licensing division at 913-477-8339 or 913-477-8382 to obtain this information.

No. The provider is not allowed to wash out any soiled diapers, training pants, or clothing. The provider is required to place soiled items into a plastic bag or covered container and send it home with the parent. They must do the same thing for their own children's soiled items until the end of the daycare day. This is important to reduce the risk of spreading diseases.

No, you are allowed access to the day care during all hours of operation. If you are told to call before pick up or that you can not look in rooms that are used for daycare, report this to the Child Care Licensing division at (913) 477-8339 or (913) 477-8382.

Information about head lice and how to treat it is available from the Centers for Disease Control and Prevention (CDC).

The National Association of School Nurses offers tools and resources to help reduce the fear and stigma of head lice and help parents navigate treatment choices. English and Spanish versions available: http://www.nasn.org/ToolsResources/HeadLicePediculosisCapitis/LiceLessons

The online system is now available for reviewing licensed facilities compliance history.   Data entry into the system began in October 2011, so it may be necessary to also send in the written open records request as described below.  To access the on-line system, please go to http://www.kdheks.gov/bcclr/capp.htm.   The system will show violations (regulations not being followed) and Consultations (technical assistance given to provider) for annual and initial visits, as well as other information.  For additional information, contact your local licensing staff.

For an open records request, contact the Kansas Department of Health and Environment (KDHE) in writing (letter, FAX, or e-mail). Give them the name and address of the facility and request complaint reports, last annual survey, all enforcement actions, and all Notice of Survey Findings (NOSF) forms. One to two years worth of history should be sufficient. Be sure to include your name, address, and phone number and KDHE will let you know the cost of providing this information to you (usually $7.00/hour and $0.25/page for printing costs, however, if less than 10 pages, there might not be a charge.)

Requests may be emailed to cclr@kdheks.gov or sent in writing to the address below:

Open Records Coordinator
Child Care Licensing Program
Bureau of Child Care and Health Facilities 
Kansas Department of Health and Environment
1000 SW Jackson Street, Suite 200
Topeka, KS 66612-1274

The Child Care Licensing Division is located at the Sunset Drive Office Building  11811 S. Sunset Drive, Suite 2700, Olathe, KS 66061.

Please contact one of these Johnson County resource and referral agencies: The Daycare Connection (913) 529-1200 or The Family Conservancy (913) 573-2273. Kansas statute does not allow JCDHE staff to make provider recommendations. Contact the Child Care Licensing division at 913-477-8339 or 913-477-8382 if you have additional questions about where to look for care.

Yes you can, but you will be subject to an annual inspection including meeting required trainings and regulations. Best practice would be to close and re-apply when you are taking children again. If you are a school-year only child care please contact our Department for more information - 913-477-8339 or stacey.stroh@jocogov.org

Please call the Child Care Licensing division at (913) 477-8339 or (913) 477-8382. All regulatory questions will be answered and investigated if indicated.

Please call the Child Care Licensing Division for more information. In-home providers: (913) 477-8339 or (913) 477-8382; Daycare Centers/Facilities: (913) 477-8366.  Click here to sign up for KDHE-approved child care facility classes.

Information about the training requirements are on the Kansas Department of Health and Environment's website.

All new applicants are required by regulation to have child care facility orientation training. For information on classes, please call 913-477-8382.

Centers and homes have different requirements.  Clock hours approved by Kansas Department of Health and Environment are required each licensing year, not calendar year.  Extra in-service hours cannot be carried over to the next licensing year.

Yes, all substitutes, volunteers and staff counting in the ratio must have required training, including first aid and signs and symptoms (training regulation).

The county fee is due upon receipt of the letter sent by the county. Both homes and centers will receive invoices for annual fees. Invoices will only be left by surveyors for compliance check visits. The invoice is due by the date shown. If you need to discuss payment options, please use the contact number on the invoice to contact the Child Care Licensing Division.

WIC/Breastfeeding Support

Please click here for a list of free breastfeeding support groups in the Kansas City metro area.

Bed Bugs/Pests/Mold Issues

Although most mosquito issues on properties are not connected to stormwater management facilities, there may be occasions where the facilities are not functioning properly. 

  1. Most mosquito issues originate from small amounts of standing water in containers, potted plants, tarps, etc. The first step to reducing most mosquito issues is eliminating those sources of standing water. Sometimes trash left near stormwater facilities might be the source of the mosquitoes. 
  2. If after checking and removing other potential mosquito sources, you still see large numbers of mosquitoes around a stormwater management facility, contact your city’s stormwater or public works department.

Johnson County K-State Research and Extension has information and resources for identifying and controlling bedbugs. Call 913-715-7000 or click here for information. Another resource is the U.S. Environmental Protection Agency (http://www2.epa.gov/bedbugs) and the Centers for Disease Control and Prevention (https://www.cdc.gov/parasites/bedbugs/).

If you are a renter, contact your landlord. If there are problems, contact your city's codes enforcement officer for information. If you have a complaint about a Kansas lodging facility, you may submit a complaint online, send an email to fsl@kda.ks.gov, or call (785) 564-6767.

Actually, JCDHE has no enforcement authority to address this problem. We suggest that you contact either your landlord, city (ask for the codes enforcement officer), or call an exterminator.

Please visit the mold section on our Indoor Air Quality page first. There is information there regarding health effects, clean up, and consulting services for abatement. Mold is not regulated and all our department can do is provide advice. If it is an issue with property damage from something like a broken pipe, leaking roof or flooding basement, contact your landlord or your city's Codes Officer.

Immunizations

Call 913-826-1200 during regular business hours if you would like a copy of your immunization record or send your request to MedicalRecords-DHE@jocogov.org.

You can obtain a yellow card from JCDHE's immunization clinic. There is no fee for the card if you receive travel vaccines from JCDHE. If you only want a yellow card, there is a $10 fee.

Children who are 18 or under can come in with their parents or guardian and complete paperwork to see if they meet criteria to qualify for state funded vaccines. If they meet vaccine criteria, there is no charge for the vaccine, but there is a $20 administration fee per vaccine. Nobody will be denied vaccines due to inability to pay.

Disease Prevention/Control/Investigation

If you answer YES or DON’T KNOW to any of the questions below, contact your healthcare provider for testing or call us at 913-826-1303.

1. Does your child live in or visit a home, daycare or other building built before 1978?

2. Does your child live in or visit a home, daycare or other building with ongoing repairs or remodeling?

3. Does your child eat or chew on non-food things like paint chips or dirt?

4. Does your child have a family member or friend who has or did have an elevated blood lead level?

5. Is your child a newly arrived refugee or foreign adoptee?

6. Does your child come in contact with an adult whose job or hobby involves lead exposure (i.e., battery manufacturing or repair, gun range or repair, stain glass, fishing lures, bullet making)?

7. Does your family use products from countries outside the United States (i.e., pottery dishes, health remedies, spices or food)?

During well-child visits, the healthcare provider will ask a series of questions to determine if the child is at risk for lead exposure. If the provider thinks the child has been exposed to lead, the provider will talk to the parent/guardian about getting the child a blood lead test.  

A blood lead test is the most common way to find out if a child has been exposed to lead and has a detectable blood lead level. Most children with detectable levels of lead in their blood have no obvious symptoms. 

Many private insurance policies cover the cost of testing for blood lead. Children covered by Medicaid are eligible for free testing.

The healthcare provider will notify JCDHE of the elevated blood level. JCDHE will call the child’s parent/guardian and ask about the child’s environmental exposures. 

JCDHE may recommend a home assessment to determine the source of lead exposure. This assessment is done in conjunction with Children’s Mercy Pediatric Environmental Health Specialty Unit (PEHSU) at no cost to the parent/guardian. 

JCDHE will maintain contact with the healthcare provider to ensure appropriate follow-up and monitoring is done based on CDC’s case management guidelines

Lead poisoning is 100% preventable. Follow these steps to make your home lead-safe:

  • If you have concerns about your child’s exposure to lead, talk to your child’s doctor about a simple blood lead test. CDC recommends blood lead testing at 1 and 2 years, with a particular focus on children living in communities with a lot of older housing (built before 1978) and high rates of poverty and children who are Medicaid-eligible. Children should also be tested if anyone in the household has a job/hobby that has frequent lead exposure such as battery manufacturing, gun repair, or stain glass. 
  • If your house has lead paint, renovate safely by hiring a certified lead renovation, repair, and painting (RRP) contractor.
  • Get the latest quality report from your community water system and decide if you want to test your water for lead by a certified laboratory.
  • Remove recalled toys and toy jewelry from children. Stay up-to-date on current toy and toy jewelry recalls by visiting the Consumer Product Safety Commission's website.

Directions/Hours/Services

If you would like a copy of your immunization records, call 913-826-1200 during normal business hours or send your request to MedicalRecords-DHE@jocogov.org.

To request a copy of your medical record, complete the Release of Information Authorization (English) or Autorización de Divulgación de Información (Español) form and return to the Medical Records Department at JCDHE. Read this form carefully and fill out ALL areas completely. If your form is incomplete, JCDHE will not be able to process your request. If you need help completing the form, call 913-826-1200 or send your request to MedicalRecords-DHE@jocogov.org. Fax your completed form to 913-826-1300 or mail to:

Johnson County Department of Health and Environment
11875 S. Sunset Drive, Suite 300
Olathe, KS 66061

The first 10 pages are free. If records are more than 10 pages, pages 11 up to 250 will be billed at the state per-page rate of $.63 per page (per K.S.A. 65-4971(b), thereafter $.45 per page plus $18.97 for shipping and handling. NOTE: Rates are subject to change with review of the Consumer Price Index. Turnaround time is usually 10 business days or less but can take up to 30 days.

Requests from insurance companies or law firms must include a signed release. A statement from the requester agreeing to pay for any charges incurred for the reproduction of the records is also required.

Please contact the Johnson County Department of Health and Environment for program specific residency requirements and fee information at (913) 826-1200. When accessing our services, you may be asked to provide the following:

  • Proof of income: Most current paystub for wage earners. If paid in cash, a written letter from the employer is acceptable. If self-employed, a tax return (most recent) is acceptable.
  • Proof of address: Utility bill, mail with current address (within past 30 days), rent receipt, copy of lease/housing agreement 
  • Proof of identification: ID (from native country is acceptable), driver’s license, birth certificate, passport, voter card

Here are directions and hours to our Mission and Olathe sites: http://www.jocogov.org/dept/health-and-environment/locations

The following services are available on a walk-in basis at our Olathe (11875 S. Sunset Dr.) and Mission (6000 Lamar Ave.) clinics. Clinic hours vary for these services.

  • Pregnancy testing
  • Family planning (contraception, well-woman exams, colposcopy, LEEP (Loop Electrosurgical Excision Procedure), education, counseling, and referrals)
  • STD screening and treatment
  • HIV testing and counseling
  • Adult physical exams for Kansas teachers/school district employees, child care providers, and foster/adoptive parents  
  • Immunizations
  • Tuberculosis testing and treatment

Appointments are required for the following services:

  • Prenatal Services
  • WIC
  • Outreach Nurse Visits (Prenatal, Postpartum, Senior Adults, School Consultations)

Call (913) 826-1200 to schedule an appointment.

We have two health clinics in Johnson County for your convenience. One is located in Olathe at 11875 S. Sunset Drive and the other is located in Mission at 6000 Lamar Ave. Our Environmental and Child Care Licensing Divisions are located at 11811 S. Sunset Drive in Olathe. The Olathe health clinic and the Sunset Drive offices are located northwest of 119th Street and Ridgeview Road in Olathe on the Johnson County Government Campus. The Mission health clinic is located on the west side of Lamar Ave. between Shawnee Mission Parkway and Johnson Drive in Mission.

Food Inspections/Hotel/Restaurant Complaints

Contact the Kansas Department of Agriculture at (785) 564-6767 or send an email to fsl@kda.ks.gov for more information about temporary food service permits. If you need a temporary food service permit for Overland Park, you need to contact the City of Overland Park at 913-895-6270 for the permit.

The Kansas Department of Agriculture handles all lodging complaints in Kansas. You can submit a complaint online or call (785) 564-6767.

The Kansas Department of Agriculture handles all food safety and restaurant complaints in Kansas. You can submit a complaint online, send an email to kda.fsl@ks.gov or call (785) 564-6767. If you need to report an illness caused by a restaurant, food item or event, call the Kansas Department of Health and Environment at 877-427-7317 or submit a report online.