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Med-Act

Phone: 913-715-1950

Fax: 913-715-1959

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Inquiries

Billing Inquiries:

Call Toll Free (877) 514-2852 Monday - Friday 7:00am - 7:00pm CST

Pay Online:

If you would like to pay online, please have your invoice available in order to process payment: 

Click here for payment: www.emsbilling.com/patient

Johnson County MED-ACT accepts VISA, Mastercard, & Discover Credit Cards. Most Health Savings Plan cards and Flexible Spending expense cards that have one of these logos and do not require a PIN are accepted through the pay online option.
 

To Provide Insurance Information:

Call Toll Free (877) 514-2852 Monday - Friday 7:00am - 7:00pm CST   

Complete the back side of you invoice and mail to MED-ACT, 11811 S. Sunset Dr. Suite 1100, Olathe KS 66061

To Request Medical Records:

Submit a HIPAA-compliant Medical Release of Information Form to MED-ACT, 11811 S. Sunset Dr. Suite 1100, Olathe KS 66061 or fax to our secured fax line (913) 715-1989.

For legal requests, please visit Chart Swap.

For personal requests, our Medical Release of Information Form can be found here.

Please contact the MED-ACT Business Office at (913) 715-1950 Monday - Friday 8:00 a.m.- 5:00 p.m. with any questions or if you need help obtaining the Medical Release of Information Form.

Billing Process

MED-ACT provides ambulance transportation to area hospitals for emergency situations.  We bill for these services. Our billing rates include an all inclusive base rate and a per mile charge from the scene to the hospital. Our average charge is $515.  As a convenience to our patients, we collect the patient  billing information including Medicare/Medicaid and insurance at the time of the service.  We contract for billing services with EMS/MC which files claims directly with the appropriate payers.  When we are unable to obtain insurance information at the time of service, EMS/MC will contact the patient to obtain this information. We exhaust all insurance, including appeal processes, before billing the balance due to the responsible party.  The balance may include the deductible, co-pay, or other amounts not covered by insurance.  

The patient's ability to pay for ambulance transportation should never be a reason to not call 9-1-1. MED-ACT is committed to working with our patients regarding their ability to pay.  Please contact EMS/MC toll free at (877) 514-2852 (7 am to 7 pm CST) if you need to make payment arrangements, have any questions regarding your bill, or to provide insurance information. 

 

 

If this is an emergency,
please call 9-1-1