Submit a Sanitary Sewer Backup Response Questionnaire or go to https://jcw.preventbackups.com/#/new/0 and complete online questionnaire.
Once the online questionnaire is received the following will be reviewed for eligibility . If property does not meet these requirements you will be contacted.
- Is the property within JCW service area?
- Determine if property is in a flood-prone area?
- Determine if neighbors have also experiencing sanitary sewer backups?
- Check JCW’s history of cleaning and televising of the main lines?
Once we determine whether your property is eligible for the program, we will contact you to schedule a time and date for a site evaluation to discuss the reported water issues.
You will be notified if your property qualities for the Backup Prevention Program at this time.
>> Next steps
