Facebook Social Icon Instagram Icon Twitter Social Icon You Tube Social Icon

How does the queuing system work?

In addition to getting in line at Motor Vehicle in person, you can also check-in online through our website or check-in by phone. Note: If the estimated wait time exceeds our hours of operation (M-F 7:30 am-4:00 pm), you will not be able to check-in online or by phone until the following business day.

  • To check-in online:
    • Choose a Motor Vehicle location, Mission or Olathe, on our home page, under the "Get In Line at Motor Vehicle" heading.
    • Read through the Information Disclaimer and accept or decline.
    • Choose a language, English or Spanish.
    • Enter your cell phone number, be sure to include the area code, then push Next.
    • The next screen provides a brief explanation of what to expect. Please take time to read this screen.
    • Continue to printable confirmation.
  • To check-in by phone:
    • Dial phone number 1-888-9-JOCO-KS. (1-888-956-2657)
    • Choose which location you would like to check into by pressing “1” for Mission or “2” for Olathe.
    • Choose your language by pressing “1” for English or “2” for Spanish.
    • The automated voice will give the current estimated wait time for the location selected and will tell you to press “1” if you would like to join the line.
    • The last four digits of the phone number you are calling from will be your ticket number.