A ransom cyber-attack hit the Kansas City Area Transportation Authority early Tuesday, January 23. KCATA has contacted all appropriate authorities including the FBI.

All services are operating, including fixed-route buses, Freedom and Freedom-On-Demand paratransit service.

The primary customer impact is that regional RideKC call centers cannot receive calls, nor can any KCATA landline. Freedom and Freedom-On-Demand Paratransit customers should call this number to schedule a trip in Johnson County: 913-362-3500.

Fixed-route bus customers can log on to RideKC.org or use the Transit app for bus schedule information.

KCATA is working around the clock with outside cyber professionals and will have systems back up and running as soon as possible.