Notice to Customers:
Johnson County Wastewater’s customer self-service portal, Manage Your Account Online, and automated phone payment system will be unavailable, Friday, November 27th, from 8:30 PM. to 11 PM. due to system maintenance. You may contact JCW Customer Service Monday - Friday, from 8 a.m. to 5 p.m. for assistance. We apologize for any inconvenience.
Johnson County Wastewater’s office is open to the public, but we have modified some of our business practices to mitigate risks associated with COVID-19. Please see Department News (COVID-19 Updates) for the most current information regarding safety measures when visiting our offices, and helpful links and phone numbers to assist you with your Permitting, Grease Management and Customer Service needs.
Johnson County Wastewater is responsible for the safe collection, transportation, and treatment of wastewater generated by residential, industrial, and commercial customers. Johnson County Wastewater works to eliminate disease-causing bacteria and to protect the environment for human and aquatic life. Johnson County Wastewater's role is to ensure that our streams, rivers and lakes are free from disease-causing bacteria and viruses that are harmful to the public health.