Emergency Services
Winter Weather Guide
Get information on warming centers. Explore the latest winter weather and snow-related information from Johnson County.
Customer Survey
The Emergency Communications team sends a survey to everyone who uses their services. This is the text from that email and a link to the survey.
Critical Incident Stress Management
The Johnson County Critical Incident Stress Management Team (JCCISMT) has been organized since 1987 to help support all emergency service personnel in Johnson County, Kansas through the effects of extreme events. Our main objective is to lessen the impact of an extreme event and accelerate the return of personnel to routine functioning. The team members are highly trained and dedicated emergency service peers and mental health professionals. They seek to understand the unique personalities of emergency personnel and the duties they perform.
Frequent Questions about 911 Service
What to know when you call 911.
911 Caller Tips
Chances are that you and everyone you know will call for emergency assistance at least once or twice in your lifetime. However, no matter what your emergency is, you will probably experience feelings of anxiety, fear, or loss of control due to the potentially critical situation at hand. This information will hopefully lessen some of the anxiety caused by calling for emergency help by explaining what you, the caller, can expect when dialing an emergency assistance number.
911 Service
The three-digit telephone number "9-1-1" has been designated as the "Universal Emergency Number" for citizens throughout the United States to request emergency assistance. It is intended as a nationwide telephone number and gives the public fast and easy access to a Public Safety Answering Point (PSAP).
Tactical Communications Team
The only such group in the Kansas City area, the TCT is comprised of ECC operations staff specially trained in all aspects of incident management and scene operations. Their training includes fire ground communications and operations, incident management and emergency vehicle operations. Their mission is to provide assistance to incident commanders in order to safely and effectively mitigate fire, EMS or law enforcement incidents.
Departments We Serve
A list of the departments around Johnson County served by the Emergency Communications Center.
Working at MED-ACT
Becoming an EMT or a paramedic can be a rewarding career as you are responsible for providing care to the sick and injured. Our medical clinicians provide both basic and advanced life support, including the administration of medications, advanced airway management, and cardiac monitoring.
Special Operations
MED-ACT maintains several special operations teams that specialize in different types of response. After their first years of training, many providers choose to join a special operations team in addition to their regular field assignment, train in different concepts and build upon their team building skills.